Pics: http://s776.photobucket.com/home/m130nose
It SEEMS to me that Dr Rollin Daniel has two tiers of service: some people get his A game, which can be the best there is, and other people don’t. Guess which category I was in. So here are what I THINK are red flags I had with him:
- him or his staff being rude. You’ll notice his happy patients are, for the most part, perplexed when they hear about him being mean. Some of his happy patients call him “direct.” “Your nose would work in Oklahoma!” “You have to live with it!” “How tall are you?” (asked several times, I believe to shut me up) “Are you sure you have the same parents?” (said about my sister). Judy holding the check up to my face and saying, “is this good?” It’s probably better to sass back at him rather than taking it like I did.
- his office staff asking me, “have any children?" "are you working, [name]?" at the revision preop, right at the end. As I found out later, this is a good gauge for someone’s value in a lawsuit, because the first question attorneys ask is, “what are your economic damages?” MAJOR, major red flag.
-him deliberately taking a smiling photo of me. This was after I figured out the “goal” problem, so I don’t know if they were trying to get “proof” I wasn’t upset. To get the smile, Dr Daniel was super nice to me for the first time at that visit, and made a funny comment about camera technology since his regular camera was broken.
- not taking pictures of the side where he was going to do work.
- office staff distracting me with conversation as I tried to read and sign the forms (I’ll talk about this more when I talk about his consent forms).
- him (I believe; he denied it) getting my “goal” wrong, but there’s no way to figure this out until the 1-year appointment when he asks point blank, “do you think you look better? Do you think [your goal was reached]?” The best thing to do would be to ask what he has down as your goal ASAP, because that is what he will start each postop visit with. “Oh, you look [like you reached your goal].” His office girls ask you this when you first call, but they don’t use the word “goal.” I believe they wrote down something that I never said, and misinterpreted what I DID say, which screwed everything up.
I believe they got my “goal” wrong which really led to all of this, because if I had had that goal it would have been weird and “borderline” as he said. He said my defect was small compared to my concern, and that I was borderline, and showed me a little chart he drew. He showed it to my sister at the next pre-op appointment as well.
-him calling me “borderline”. As I found out later, this is a MEGA bad term in medicine. It basically means NUTS. At the time, I thought it just meant I was OK looking enough, and a nose job wouldn’t do too much. I seriously shake my head at how ignorant and trusting I was. Why would he accept a patient who truly was borderline?
-being asked to draw my own picture. I’m not actually sure if there is a correlation here. But HE should draw your picture. He’s the pro, not you.
- he seemed very reluctant to fix the problems from the primary. At my one year appointment, he had those blue hair clips on me for photos when I piped up about my breathing problem from the primary. He took a look inside my nose and said, “I really wish I hadn’t looked in there.” This should have been a big clue to me that he was not happy about going in there again.
-he asked me for another large fee for the revision. He told me before the primary that I would only pay once. He also asked if I had insurance. I paid an extra $3k because I thought it would make him finally be “nice” to me and do a good job. Geez, how stupid was I.
Actually, this all is like a public service to HIM, so he only works on patients he likes. I know he turns people away, so this could be a self-screening thing for other “borderline” patients.
As I posted on MMH, I went to him because I wanted a good result. I never thought I'd be in this situation, because I know how great he was. It is not a fun place to be. :-(
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